Frequently Asked Questions (FAQs)
- 01
If you answer true to all of the statements below, we welcome your application to become a sponsored residential provider: - I have a GED or high school diploma. - I have a valid driver’s license and my own car. - No household members have been charged with a barrier crime as defined by the Code of VA. - All household members are cleared by CPS background checks. - I can consistently lift 50 pounds. - I have no more than six individuals living in my home. - I can provide a current driving record with fewer than negative 5 driving points. - I am reachable within 24 hours by home phone or cell phone.
All members of the family living in the home (including children) are supportive of having an individual with a developmental and/or intellectual disability moving into the home. - I have at least one year of experience working with individuals with developmental and/or intellectual disabilities. - If a two-provider home, we are willing to go through the approval process and be active participants in the individual’s life, including attending all training annually. - I am willing to complete daily documentation and attend all required/recommended training. - I am committed to providing excellent care. - My home and yard are neat, organized, clean, and in good repair. - I have identified a backup provider.
- 02
The length of time it takes to complete a home study depends on two factors: 1. How long it takes for background checks to return (usually four to six weeks) 2. How proactive the prospective provider is. Prospective sponsored residential providers must submit standard information such as a DMV report, proof of financial stability, declaration page of insurance, tuberculosis (TB) results, certificate of occupancy, etc. Our goal is to complete the home study within 60 to 90 days.
- 03
Sponsored residential care isn’t always easy, so Transcend Residential prioritizes family support and training. You will work with a dedicated residential coordinator, who will provide assistance including: ● Training, supervision, and monitoring, including monthly and more frequent home visits based on the needs of the caregiver and the individual being served ● 24-hour crisis intervention and on-call service ● Assistance with medical and psychological appointments ● Behavioral Support as needed
● Emotional support and hands-on assistance After an individual is placed with you, the residential coordinator will make weekly visits to your home for the first four weeks to ensure that both you and the individual receiving care are adjusting well and that paperwork is being completed properly. The frequency of visits will then decrease and phone communication will increase. A 24-hour on-call service is available to all providers for emergency situations.
- 04
Sponsored residential providers complete daily documentation related to the care they provide. Transcend Residential provides initial and ongoing documentation training. Transcend residential coordinators write individual service plans and quarterly reviews as well as their own monthly reports, which lessens the work for the provider. We also help complete Medicaid reviews, social security reviews, and other documents the individual living in your home might receive.
- 05
- 06
- 07
Required training including as Direct Support Provider (DSP) orientation, 32-hour medication administration, CPR, and first aid are all transferable classes only if certificates are provided. For all other questions about transferring previous training courses, background checks, fingerprints, and tuberculosis (TB) tine tests, contact Transcend Residential Services at Contact Us.


